Building Trust
Dr. Garrett, an assistant professor and single parent, has recently been paired with a new mentor, Professor Campbell. Dr. Garrett mentions to Dr. Campbell that he is facing some challenges in his personal life that are starting to affect his focus at work. One challenge he shares is that his children are underperforming on their school exams. He is very concerned about the situation, which is demanding a lot of his time and personal energy right now. Dr. Campbell offers to think of possible solutions to help Dr. Garrett address this personal situation while still managing his professional responsibilities. The next day, the head of Dr. Garrett’s department, Dr. Lewis, stops by to tell him that she heard his children are having difficulties in school. Dr. Lewis mentions that she knows some of the teachers at his children’s school and offers to help.
Reflections
Q: Should Dr. Garrett (the mentee) have shared challenges in his personal life with his mentor?
A: Yes. In a healthy mentoring relationship, work-life balance is an appropriate topic. A mentor might have useful advice, or at least might serve as a sounding board and source of support.
Q: Should Dr. Campbell (the mentor) have shared his mentee’s concerns with the Department Head?
A: No, not without Dr. Garrett’s explicit permission. Although well meaning, this act could result in unintended consequences. For example, this information could have an impact on the Department Head’s view of Dr. Garrett.
Q: What effects might this incident have on the trust level in the mentoring relationship?
A: Dr. Garrett may have lost trust that his mentor will keep their conversations confidential. He may be less likely to share his concerns about competing responsibilities or other sensitive topics with Dr. Campbell, and consequently feel less supported. If Dr. Garrett feels uncomfortable about the disclosure, he should discuss this with Dr. Campbell.
Mentors and mentees are encouraged to align their expectations for confidentiality early on in their relationship. As specific situations arise, they should take the time to clarify what level of disclosure is appropriate.
